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Order Status

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How can I check the status of my order?

How can I check the status of my monogram order?

Our Monogrammed/Custom Sandals are handmade and made-to-order. They are final sale. Please allow up to 4-6 weeks for production and shipping, regardless of the shipping method chosen at checkout. Unfortunately, we are unable to rush monogram orders.T

How can I cancel or change my order?

Unfortunately, we are unable to cancel or change an order once it is placed. If you have additional questions about your order, please contact Jack Rogers Customer Service via email at [email protected]