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Jack Rogers USA store

Jack Rogers USA Support

<span id="isPasted" style="margin: 0px; padding: 0px; box-sizing: border-box; -webkit-font-smoothing: antialiased; backface-visibility: hidden; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: Merriweather; vertical-align: baseline; outline: none; color: rgb(0, 40, 85); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, we are unable to cancel or change an order once it is placed. If you have additional questions about your order, please contact Jack Rogers Customer Service via email at&#xA0;<a href="mailto:customerservice@jackrogersusa.com" style="margin: 0px; padding: 0px; box-sizing: border-box; -webkit-font-smoothing: antialiased; backface-visibility: hidden; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: Brandon-Reg; vertical-align: baseline; outline: none; color: rgb(0, 40, 85); cursor: pointer; transition: all 250ms ease-out 0s; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">customerservice@jackrogersusa.com</a>

Unfortunately, we are unable to cancel or change an order once it is placed. If you have additional questions about your order, please contact Jack Rogers Customer Service via email at customerservice@jackrogersusa.com

How can I cancel or change my order?

Order Status

Returns Policy

How do I process a return?

How do I process an exchange?

Returns & Exchanges

How can I check the status of my order?

How can I check the status of my monogram order?

What is your warranty policy for damaged or defective items?

Warranty - Defects & Damages

What is the JR rewards program?

How do I join the JR Rewards program?

How do I earn points?

How do I redeem my rewards?

What is the "Refer a Friend" program?

Do my reward points expire?

Rewards Program

What Payment Methods can I use with Jack Rogers?

When will my Payment Method be charged?

When will you process a refund for my return?

Billing

How do I unsubscribe from marketing emails?

Unsubscribe

How long will it take for my order to be processed and shipped?

Shipping

How can I cancel or change my order?Updated 10 months ago