Jack Rogers welcomes payment by PayPal, Apple Pay, Amazon Pay, Visa, MasterCard and American Express. Credit card transactions are securely processed by CyberSource. We also offer Klarna to Pay in 4 interest-free installments so you can spread the co

What Payment Methods can I use with Jack Rogers?

Your payment method will be charged right after you place your order. If your order contains multiple items, the items may ship separately. If items ship separately, you will be charged the total order amount up front.

When will my Payment Method be charged?

Your refund will be processed when your returned items are delivered to our warehouse.

When will you process a refund for my return?

A Customer Service Associate will get back to you as soon as possible!

Jack Rogers USA store

Jack Rogers USA Support

Billing

Returns Policy

How do I process a return?

How do I process an exchange?

What is Happy Returns?

Returns & Exchanges

How can I check the status of my order?

How can I check the status of my monogram order?

How can I cancel or change my order?

Order Status

What is your warranty policy for damaged or defective items?

Warranty - Defects & Damages

What is the JR rewards program?

How do I join the JR Rewards program?

How do I earn points?

How do I redeem my rewards?

What is the "Refer a Friend" program?

Do my reward points expire?

Rewards Program

How do I unsubscribe from marketing emails?

Unsubscribe

How long will it take for my order to be processed and shipped?

Shipping

Billing

Articles

What Payment Methods can I use with Jack Rogers?

When will my Payment Method be charged?

When will you process a refund for my return?