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Jack Rogers USA Store

Jack Rogers USA Support

We process and ship orders from our warehouse Monday through Friday. All orders begin processing the following business day and orders placed Saturday-Sunday will begin processing the following Monday.**In an effort to be extra cautious and safe, our warehouse is putting extra care into shipping out your goods. Please allow 1-2 weeks for your item to ship. We appreciate your patience and your business.<ul><li style="font-family: Inter; font-size: 18px; color: rgb(40, 50, 78);">Orders placed with Standard Shipping usually arrive within 7 business days from the day the order was placed.</li><li style="font-family: Inter; font-size: 18px; color: rgb(40, 50, 78);">Orders placed with FedEx 2nd Day Air Shipping are prioritized and usually arrive within 2-3 business days from the day the order was placed. Delivery excludes holidays.&#xA0;</li><li style="font-family: Inter; font-size: 18px; color: rgb(40, 50, 78);">Orders placed with FedEx Overnight Shipping are prioritized and usually arrive within 1-2 business days from the day the order was placed. Delivery excludes holidays.</li></ul>&#xA0;

We process and ship orders from our warehouse Monday through Friday. All orders begin processing the following business day and orders placed Saturday-Sunday will begin processing the following Monday. **In an effort to be extra cautious and safe, ou

How long will it take for my order to be processed and shipped?

Shipping

Returns Policy

How do I process a return?

How do I process an exchange?

Returns & Exchanges

How can I check the status of my order?

How can I check the status of my monogram order?

How can I cancel or change my order?

Order Status

What is your warranty policy for damaged or defective items?

Warranty - Defects & Damages

What is the JR rewards program?

How do I join the JR Rewards program?

How do I earn points?

How do I redeem my rewards?

What is the "Refer a Friend" program?

Do my reward points expire?

Rewards Program

What Payment Methods can I use with Jack Rogers?

When will my Payment Method be charged?

When will you process a refund for my return?

Billing

How do I unsubscribe from marketing emails?

Unsubscribe

How long will it take for my order to be processed and shipped?Updated 4 months ago