A Customer Service Associate will get back to you as soon as possible!

Jack Rogers USA store

Jack Rogers USA Support

<span id="isPasted" style="color: rgb(0, 40, 85); font-family: Merriweather; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You can join our JR Rewards program by creating an account in our loyalty widget (top right icon on our homepage) or going to our rewards program&#xA0;<a href="https://www.jackrogersusa.com/pages/loyalty" target="_blank" rel="noopener noreferrer"></a><span id="isPasted" style="color: rgb(0, 40, 85); font-family: Merriweather; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a class="fr-strong" href="https://www.jackrogersusa.com/pages/loyalty" rel="noopener noreferrer" target="_blank">page</a>. Once you are logged in and have an email associated with your account, you will start receiving rewards and updates.&#xA0;<img src="https://uploads.gorgias.io/P4k1n6jvRk6reOX9/undefined-0b61b1aa-01b5-4141-acb6-cf57a577b05f" style="width: 692px;" class="fr-fic fr-dib">

You can join our JR Rewards program by creating an account in our loyalty widget (top right icon on our homepage) or going to our rewards program page. Once you are logged in and have an email associated with your account, you will start receiving re

How do I join the JR Rewards program?

Rewards Program

Returns Policy

How do I process a return?

How do I process an exchange?

What is Happy Returns?

Returns & Exchanges

How can I check the status of my order?

How can I check the status of my monogram order?

How can I cancel or change my order?

Order Status

What is your warranty policy for damaged or defective items?

Warranty - Defects & Damages

What is the JR rewards program?

How do I earn points?

How do I redeem my rewards?

What is the "Refer a Friend" program?

Do my reward points expire?

What Payment Methods can I use with Jack Rogers?

When will my Payment Method be charged?

When will you process a refund for my return?

Billing

How do I unsubscribe from marketing emails?

Unsubscribe

How long will it take for my order to be processed and shipped?

Shipping

How do I join the JR Rewards program?Updated a year ago