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What is Happy Returns?Updated 9 months ago

  • What is Happy Returns?
    • We have partnered with Happy Returns to offer printer-free, package-free, and sustainable returns and exchanges. Simply start your return via our online portal and opt to drop off your return at a Happy Returns location!
    • Each cardboard-free return reduces greenhouse gas emissions by 0.12 lbs per item returned.
  • What if I can’t find my QR code?
    • Happy Returns will email you a QR code to show at your local Return Bar. Without a QR code, they will not be able to accept your return, so please be sure to initiate the return online and get a QR code before heading to a Return Bar.
    • You will have received your QR code in an email. If you cannot locate this email, please contact our support team at {fill in your support contact}
  • Can I go to any Happy Returns location?
  • When will I receive my refund or exchange?
    • Your refund or exchange will be processed within 24 hours after drop off at a Return Bar.
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